FAQs

CONTACT

If you have any questions feel free to drop me a line at hali@hfalkdesigns.com or check out my instagram @h.falk.designs!

 

RETURN POLICY

I do not accept returns but please contact me if you have any problems with your order and we can discuss other options!

 

JEWELRY CARE

Metal will naturally age over time meaning it will tarnish, darken or develop a patina when it comes in contact with the air or oils in your skin. I finish my pieces with a light carnuba wax coating to delay the natural aging and tarnishing but here are some tips on how to keep your jewelry looking fresh!

Humidity = Tarnish! Store your clean and dry jewelry in plastic bags to to keep it protected from the air. The worst place to keep your jewelry is out and about in the bathroom as the humidity drastically speeds up tarnishing. For optimal care, jewelry made of brass, bronze and copper are best stored in an air tight bag and not with other types of jewelry.

Avoid wearing your jewelry in the shower or when you go swimming (this includes the pool, pond or ocean!).

Put on jewelry AFTER you apply any lotions, perfumes or makeup. The chemicals in these products could potentially damage your pieces.

I don't recommend sleeping with your jewelry on, as it creates unnecessary wear and tear.

Natural Polishing Recipe: I do not recommend using harsh chemical dips to restore your jewelry, but instead you can naturally polish tarnished brass, bronze or copper jewelry by creating a cleaning paste using vinegar, salt and flour! Dissolve 1 tsp. of salt into 1/2 cup of vinegar. Add flour until the mixture becomes a paste. Rub into the metal, leave for 10 minutes, then rinse with warm water and buff dry. (Note: if your piece is purposefully oxidized this will remove it.) And if all else fails and you're in a pinch use some good 'ol fashioned ketchup! Sterling silver can be polished using a cloth and I recommend the Sunshine cloth.

People can have allergic reactions to metal, and if it is a concern to you I would recommend researching your personal allergic tendencies before making a purchase. If you think you may have an allergic reaction to any metal or wax I use I would suggest avoiding it. I cannot be held responsible for allergic reactions to my pieces. Please feel free to contact me prior to your purchase for any additional info and I'm happy to steer you in right direction!